Dołącz do naszego zespołu

Nie zwlekaj i aplikuj już teraz!

IT Support Specialist

Your responsibilites:

  • Answer incoming service tickets from users;
  • Troubleshoot hardware, software and network related issues;
  • Provide restorative or maintenance actions to resolve end-user issues;
  • Assist with special project work as needed;
  • Maintain local infrastructure
  • Escalate problems to the next level of support when necessary;

Our requirements:

  • Proficiency in Polish and English (frequent contacts with IT team in UK)
  • Excellent troubleshooting capability;
  • Previous successful customer service experience is considered an advantage;
  • Strong analytical, technical, problem solving and organizational skills;
  • Strong written and oral communication skills;
  • Team player, self-motivated, organized, detail oriented and able to handle changing priorities;
  • Able to communicate problems/issues to customers in a non-technical manner

We offer:

  • Employment agreement
  • Friendly working atmosphere and excellent training opportunity
  • Challenging job in an international business oriented environment
  • Benefit package (private medical care, sport and recreation program)

Zainteresowała Cię ta oferta?

Prześlij nam swoje CV!